The Hospitality Service Introductory Course
This Hospitality Service Introductory Course is part of the License to Work program. It is aimed at anyone who is involved in Hospitality and Front of House service, or who would like to become involved in hospitality services within pubs, bars, hotels and restaurants.
This entry level course is for front line staff wishing to gain basic knowledge in customer service skills with insights into a career within the hospitality industry.
|Sub-sector||Restaurant, Hotel, Pub/bar, Catering, Apprenticeships|
|Business Outcomes||Sales, Service|
|Skill Type/Topic||Communication, Teamwork|
|Job Type||Food and Beverage, Customer Assistant|
|Author||Academy of Food and Wine Service|