Star Quality Hotel Experience - Rapport

Course code

This course will take around 30 minutes

In this course, we will explore the third R in the 7 Rs Model to Creating Memorable Guest Journeys - Rapport. 

The Delivering a Star Quality Experience - Introduction would have given you an overview of the full model.

More Information
Average Rating 4.77
Number of Reviews 10
Core Sector Hospitality
Sub-sector Hotel, Apprenticeships
Business Outcomes Sales, Service
Skill Type/Topic Communication
Job Type Food and Beverage, Customer Assistant, Housekeeper, Front of House
Author Star Quality Hospitality